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CompTIA JK0-802 Exam Syllabus Topics:
| Section | Objectives |
| Operating Systems | - System configuration and maintenance
- Windows operating system features and tools
- Command-line tools and utilities
|
| Networking | - Network types and protocols
- Wireless networking and configuration
- Basic network troubleshooting
|
| Troubleshooting and Problem Resolution | - Software troubleshooting techniques
- Hardware troubleshooting methodology
- Common system and device issues
|
| Operational Procedures | - Professionalism and communication
- Documentation and change management
- Safety procedures and environmental controls
|
| Hardware and Devices | - PC components and peripherals
- Mobile devices and accessories
- Printers and imaging devices
|
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
Question 1
Virtual machines help users developing cloud applications in which of the following ways?
A. Provides an environment that is never accessible from the Internet.
B. Provides a platform where operating system requirements are lessened.
C. Provides a safe, secure environment in which to test patches or application updates.
D. Provides an environment where the host cannot be connected to the network.
Question 2
Which of the following Control Panel utilities would be BEST to use to remove a Windows 7 application?
A. Add/Remove Programs
B. Folder Options
C. Programs and Features
D. Administrator Tools
Question 3
Joe, a user, reports that random pages are being printed on his printer. Which of the
following can mitigate this from occurring?
A. Change the default encryption key
B. Enable static IP's
C. Change the network frequency
D. Disable the SSID broadcasting
Question 4
A user has installed a new wireless router and is unable to connect their game console to the manufacturer's service. Which of the following should the technician look for FIRST?
A. Ensure the game system has updated firmware.
B. Ensure the correct ports are open.
C. Ensure the game system has a static IP address.
D. Contact the manufacturer to see if service is available.
Question 5
Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO).
A. Windows XP Professional 64-bit
B. Windows 7 Home Premium
C. Windows XP Home
D. Windows Vista Business
E. Windows XP Media Center
Solutions:
Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B,D |