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CompTIA 220-1002 certification exam, also known as the CompTIA A+ Certification Exam: Core 2, is an essential certification for IT professionals who want to demonstrate their skills and knowledge in the field of IT support. 220-1002J exam is designed to test the ability of the candidate to install, configure, and troubleshoot hardware and software systems. 220-1002J exam is one of two exams required to earn the CompTIA A+ certification.
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CompTIA 220-1002 certification exam is the second exam in the CompTIA A+ certification series. It covers a wide range of topics, including operating systems, security, software troubleshooting, and operational procedures. 220-1002J exam is intended for IT professionals who want to demonstrate their expertise in IT support and troubleshooting. 220-1002J exam is also ideal for individuals who are looking to start a career in IT support.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operational Procedures | 23% | - Safety procedures and environmental controls - Basic scripting and remote access - Licensing, privacy, and policy compliance - Change management and documentation - Disaster recovery and backup - Professionalism and communication |
| Topic 2: Security | 24% | - Summarize security best practices - Data destruction and disposal - Detect, remove, and prevent malware - Secure mobile devices - Implement SOHO network security - Configure authentication and access control |
| Topic 3: Operating Systems | 27% | - Configure macOS, Linux, iOS, and Android - Use Windows tools and command-line utilities - Install and configure Windows OS - Set up and support client applications - Manage storage, file systems, and drivers - Compare and contrast OS types and purposes |
| Topic 4: Software Troubleshooting | 26% | - Troubleshoot Windows OS issues - Resolve security-related software issues - Use troubleshooting methodologies - Troubleshoot mobile OS and apps - Diagnose application problems |
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