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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)

A) text-to-speech, which allows access to Exchange emails from a telephone
B) voice-enabled dialing to external users
C) voice-enabled message navigation
D) automated attendant capabilities
E) automated call rerouting to agents through round robin, longest idle, or broadcast
F) video-enabled messaging through converged networks

2. Which describes how to provide a third directory number button and a BLF speed dial for twelve of the Cisco Unified IP Phone 7965?

A) Modify the Standard User softkey template.
B) It is not possible to add a third DN and a BLF speed dial to the IP Phone 7965 IP.
C) Copy the Standard 7965 SCCP phone button template, rename it, and add the requested features.
D) Copy the Standard User softkey template, name it, and add the requested features.

3. The display on a phone shows the message "Error DB Config" when trying to register to Cisco Unified Communications Manager via autoregistration. Which two options are ways to fix the problem? (Choose two.)

A) Restore only valid directory numbers using the CAR tool.
B) Navigate to System > Route Plan Report > Unassigned DNs > Delete Selected
C) Add to the range of autoregistration DNs.
D) Delete the device, and its directory number will be deleted automatically.

4. The manager wants to see the user's last name first when using the Directory button on a Cisco IP phone. Which Cisco Unified Communications Manager Express configuration command changes the order of the name directory?

A) directory last-name-first in telephony-service configuration
B) directory first-name-last in ephone-dn configuration
C) directory first-name-last in telephony-service configuration
D) directory last-name-first in ephone-dn configuration

5. Which action ensures prioritization of voice over data traffic?

A) signaling and media traffic marked with Layer 2 CoS and Layer 3 DSCP mappings
B) signaling and media traffic marked with Layer 2 DSCP and Layer 3 CoS mappings
C) voice and data VLAN on different subnets with QoS classification
D) voice and data VLAN on same subnets without QoS classification

Solutions: