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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: System Configuration & Administration | 30% | - Media gateways and circuit packs
- IP endpoints, DCP, and SIP devices
- Trunk groups, signaling, and call routing
- SAT commands and system parameters
|
| Topic 2: Features, Protocols & Interoperability | 15% | - SIP, H.323, and DCP protocols
- Shuffling, hairpinning, and media management
- Integration with Session Manager and third-party systems
- Encryption and security settings
|
| Topic 3: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - Software installation and upgrade procedures
- Server platforms and templates
- System Platform and WebLM licensing
- Survivable remote and duplex configurations
|
| Topic 4: Maintenance, Monitoring & Troubleshooting | 10% | - Gateway and endpoint troubleshooting
- Common fault isolation and resolution
- Alarm monitoring and logging
- Backup and restore procedures
|
| Topic 5: CM Messaging Integration & Configuration | 20% | - Voice mail features and call coverage
- CM Messaging server installation
- Integration with Communication Manager
- Mailbox and user provisioning
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When using the Avaya Site administrator CEDI interface, which command would be used to check the configuration of telephone set with the extension of 1000?
A) Show station 1000
B) Print station 1000
C) Display station 1000
D) View station 1000
2. A technician wants to test and see if the voice channel between two IP phones
Which command in site administration terminal (SAT) can be used to determine?
A) List station <extension>
B) Status station <extension>
C) Test station <extension>
D) Status shuffling <extension>
3. Which Ethernet port on S8800 server is connected to the customer network?
A) ETH0
B) ETH3
C) ETH1
D) ETH2
4. For Avaya Aura CN6.0, how is the license file installed on the server?
A) Through the web interface of DOM0
B) By accessing the web interface of CM
C) Using the load license command through shell prompt of CM
D) Using the web interface of Console Domain
5. The backup communication Manager, what two choices does the customer have? (Choose two)
A) Schedule backup
B) Backup now
C) Backup/restore later
D) Backup/restore
Solutions:
Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A,B |