3101 exam dumps

Avaya 3101 Value Package

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  • Exam Code: 3101
  • Exam Name: Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
  • No. of Questions: 68 Questions and Answers
  • Updated: Oct 29, 2026

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Avaya 3101 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
Exam Number:3101
Available Languages:English
Exam Format:Scenario-based, Multiple Choice
Related Certifications:Avaya Certified Integration Specialist (ACIS) - Avaya Aura Core Components
Passing Score:70%
Certificate Validity Period:2 years
Exam Duration:90 minutes
Exam Price:$125 USD
Real Exam Qty:68
Recommended Training:Avaya Aura Communication Manager Maintenance & Troubleshooting
Communication Manager Messaging Embedded Operations
Exam Registration:Avaya Learning Certification
Pearson VUE Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Authorized test center or online proctored via Pearson VUE
Pre Condition:Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses
Official Syllabus URL:https://downloads.avaya.com/css/P8/documents/100171706

Avaya 3101 Exam Syllabus Topics:

SectionWeightObjectives
CM Messaging (Embedded) Troubleshooting30%- CMM Services & Connectivity
  • 1. Mailbox administration & unlocking
    • 2. Message waiting indicators
      • 3. Integration with Communication Manager
        - Performance & Recovery
        • 1. Backup and restore procedures
          • 2. Common service failures and fixes
            • 3. Port capacity and usage
              Communication Manager Maintenance40%- Diagnostic Commands
              • 1. Survivability and LSP/ESS status
                • 2. Link recovery mechanisms (H.248, H.323)
                  • 3. list trace, status, and display commands
                    - Alarm & Error Handling
                    • 1. IPSI, CLAN and gateway issues
                      • 2. Interpreting alarm logs
                        • 3. Troubleshooting trunk groups
                          System Access & Interface30%- Accessing Messaging Virtual Machine
                          • 1. Authentication and permissions
                            • 2. Network connectivity to CMM
                              • 3. VMware console access
                                - Accessing System Management Interface
                                • 1. SAT (System Access Terminal) commands
                                  • 2. SSH and console access
                                    • 3. Web interface navigation

                                      Answers for 3101 Candidates

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                                      3101 requires 70% to pass, and the official exam fee is $125 USD. Knowing both numbers early helps you plan your exam date and budget together.

                                      Everything runs online. As soon as you pay, our system records your information, encrypts it to protect your personal details from leaking, and sends the Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting files to your registered email. The whole process takes only a few minutes, so you can begin studying almost immediately after payment.

                                      The 3101 exam contains 68 questions within 90 minutes minutes. Rehearsing under the same time limit on the PrepAwayETE engine builds the pacing habits you will need.

                                      • Communication Manager Maintenance (40%)
                                      • System Access & Interface (30%)
                                      • CM Messaging (Embedded) Troubleshooting (30%)

                                      Allocate your study hours in proportion to each topic's weight.

                                      The package includes 68 practice questions for the 3101 exam, all with verified answers and available in three formats.

                                      Basic knowledge of Avaya Aura Communication Manager architecture, administration, and IP telephony; recommended completion of relevant Avaya training courses

                                      Avaya Aura Communication Manager Maintenance & Troubleshooting: Visit official page

                                      Communication Manager Messaging Embedded Operations: Visit official page

                                      Avaya Learning Certification: register for 3101

                                      Pearson VUE Registration: register for 3101

                                      Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Sample Questions:

                                      Users at a branch office report that they can make and receive calls, but the system is behaving differently:
                                      1. Caller ID previously displayed on incoming outside calls but does not now The name and number of the calling party displays on internal calls but is different now Users can place callers on hold, but there is no music on hold while the caller is waiting
                                      What condition explains the system behavior?

                                      • A. Standard Local Survivability (SLS) has taken over functionality
                                      • B. An Enterprise Survivable Server (ESS) has taken over functionality
                                      • C. The media Gateway Controller (MGC) list is net administered
                                      • D. A Local Survivable Processor (LSP) has taken over functionality
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      A number of LSPs have taken over due to a network failure or a defective server, where the course is undetermined.
                                      In which two ways can the system be returned to its normal configuration? (Choose two)

                                      • A. Only after incorrect administration is connected
                                      • B. Automatically, after the next save translation command
                                      • C. Automatically, based on call volumes or schedule
                                      • D. Automatically, after the system clock reset
                                      • E. On-demand (forced. fallback
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C,E  🗳️

                                      Which two functionalities does Avaya Aura@ Utility Server provide? (Choose two)

                                      • A. HTTP server to facilitate IP telephone settings updates
                                      • B. TN circuit pack firmware upgrades
                                      • C. Station and voice mailbox integration
                                      • D. HTTP server to facilitate gateway firmware upgrades
                                      • E. TFTP server to facilitate gateway firmware upgrades
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,E  🗳️

                                      Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                                      Which linux command allows you to see what updates are currently loaded on Communication manager and CM Messaging?

                                      • A. update_display
                                      • B. update_info
                                      • C. update_manage
                                      • D. update_show
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                                      A subscriber is connected to the server through a LAN session and accesses the subscriber mailbox using an email client but is not able to download message on the client computer. (Choose Two)

                                      • A. Trusted Server Access = yes
                                      • B. MCAPI Access = yes
                                      • C. Trusted Server Access = no
                                      • D. MCAPI Message Transfer - no
                                      • E. MCAPI Message Transfer = yes
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,E  🗳️

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