33140X exam dumps

Avaya 33140X Value Package

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  • Exam Code: 33140X
  • Exam Name: Avaya Experience Portal with POM Support Certified Exam
  • No. of Questions: 145 Questions and Answers
  • Updated: Jul 20, 2026

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  • Total Questions: 145
  • Updated on: Jul 20, 2026
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  • Total Questions: 145
  • Updated on: Jul 20, 2026
  • Price: $69.98

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  • Total Questions: 145
  • Updated on: Jul 20, 2026
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Avaya 33140X (Avaya Experience Portal with POM Support Certified) certification exam is designed for IT professionals who are interested in validating their knowledge and skills related to the Avaya Experience Portal with POM support. 33140X exam is intended for individuals who have a solid understanding of the Avaya Aura® Experience Portal and are looking to expand their knowledge in areas such as system administration, configuration, maintenance, and troubleshooting.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22054

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The AAEP platform is a comprehensive software solution that enables organizations to create complex speech and digital self-service applications for customer experience management. The platform is designed to streamline customer interactions across all channels through intelligent voice, video, and messaging capabilities. On the other hand, POM is an advanced outbound communication tool that helps organizations proactively reach out to their customers through voice and digital channels. It provides personalized and relevant messages based on the customer’s preferences and interactions with the organization.

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Avaya 33140X Exam Syllabus Topics:

SectionObjectives
System Administration- User and Access Management
  • 1. Web interface administration
  • 2. Role-based permissions
  • 3. Security configuration
- Reporting and Monitoring
  • 1. Performance monitoring
  • 2. System health verification
  • 3. Telephony reporting
Proactive Outreach Manager Support- POM Administration
  • 1. POM system monitoring
  • 2. Campaign configuration
  • 3. Outbound communication management
- Maintenance and Troubleshooting
  • 1. Log analysis and diagnostics
  • 2. Issue isolation and resolution
  • 3. Alarm and event management
Avaya Experience Portal Fundamentals- Architecture and Components
  • 1. System deployment models
  • 2. Experience Portal core components
  • 3. Integration overview
- Installation and Configuration
  • 1. Server setup and configuration
  • 2. Network and connectivity settings
  • 3. Platform initialization
Support Operations- Troubleshooting Tools
  • 1. Diagnostic utilities
  • 2. URL and connectivity troubleshooting
  • 3. Log aggregation and analysis
- Maintenance Procedures
  • 1. Post-maintenance validation
  • 2. Software updates and patches
  • 3. Backup and recovery

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