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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) Personality and behavior are based solely on environmental factors.
B) Environment is the single element in determining an individual's behavior.
C) Studies demonstrate that environment influences behavior but has no influence on personality.
D) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

2. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Situation, attributes, and alternatives
B) Problem, criteria, and alternatives
C) Creativity, relationships, and expertise
D) Distinctiveness, consensus, and consistency

3. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Virtual teams
B) Self-managed teams
C) Problem-solving teams
D) Production teams

4. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?

A) A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
B) Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
C) Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
D) A climate of trust, members who fill role demands, and an absence of conflict

5. How can an organization transmit its culture to its employees?

A) By requiring employees to memorize the mission statement
B) By studying employee gripes and complaints
C) By influencing the balance of cultural backgrounds of employees
D) By creating and repeating ritualistic activities

Solutions: