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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. How can a unified communications system meet the communication goals of most organizations?

A) Makes employees more comfortable
B) Reduces latency between parties
C) Manages customer expectations
D) Generates innovative solutions

2. Which type of memory describes a special type of rewritable memory that is compact and portable?

A) Cache
B) Read-only
C) Flash
D) Random access

3. A company wants to streamline operations and ensure that different departments can share information and coordinate decisions using a unified digital platform.
Which type of software supports this goal?

A) Enterprise system
B) Data analysis platform
C) Transaction processing system
D) Project management

4. Which statement describes the analysis phase of the systems development life cycle (SDLC)?

A) Identifying end-user business requirements and refining project goals into defined functions and operations
B) Establishing a high-level strategy and goals for an intended project
C) Physically constructing software and information systems using programming languages
D) Establishing full descriptions of the desired features and operations of the system

5. How does a leader demonstrate empowerment?

A) By supporting employee decision-making
B) By using authority to oversee decisions
C) By outlining job expectations to enhance clarity
D) By guiding strategy while involving team input

Solutions: