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Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A) Contact Slack, and request access to export the required public channel data.
B) Use the Import/Export Data tool under workspace settings to export the required public channel data.
C) Use the Discovery APIs to export the required public channel data.
D) Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).

2. You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

A) Create a Slack Connect channel between the IT and Internal workspaces.
B) Create a channel in the IT workspace, and invite members from the Internal workspace as guests.
C) Create an org-wide channel, and exclude the Contractors workspace.
D) Create a multi-workspace channel between the IT and Internal workspaces.

3. The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

A) Who can invite new members
B) Who can create and archive channels
C) Who is allowed to add custom emoji
D) Whether to enable admin-approved apps

4. Which TWO statements are true about workflows? (Choose two.)

A) It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
B) It is not possible to create a custom workflow for your team in fewer than five clicks.
C) To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
D) Workspace Owners and Admins can view all published workflows created by members of their workspaces.

5. You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

A) Users are automatically added to a set of private and public channels.
B) Members and guests can find each other and interact as they're added to default channels.
C) Default channels orient new members and model channel naming conventions.
D) Default channels are always required, so members won't miss important updates.

Solutions: