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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Risk Assessment and Management | - Issue management
- 1. Finding remediation workflows
- 2. Escalation processes
- Risk scoring and evaluation
- 1. Risk rating methodologies
- 2. Inherent vs residual risk
|
| Topic 2: Configuration and Implementation | - TPRM application configuration
- 1. Workflow configuration
- 2. Core data model and tables
- Assessment setup
- 1. Vendor assessment templates
- 2. Questionnaire configuration
|
| Topic 3: Reporting and Governance | - Audit and compliance
- 1. Audit trail management
- 2. Regulatory alignment concepts
- Dashboards and reporting
- 1. Compliance reporting
- 2. Risk dashboards
|
| Topic 4: Third-party Risk Management Fundamentals | - TPRM concepts and lifecycle
- 1. Third-party onboarding process overview
- 2. Risk identification and assessment principles
|
| Topic 5: Integration and Automation | - Automation workflows
- 1. Lifecycle automation
- 2. Notification and task automation
- Platform integration
- 1. Data ingestion from third parties
- 2. Integration with ServiceNow GRC
|
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. In technical assessments, why is it important to consider the third party''s incident response capabilities?
Response:
A) To evaluate their customer service processes
B) To determine their ability to handle security breaches and mitigate risks
C) To assess their legal compliance with industry standards
D) To ensure they can manage their marketing campaigns effectively
2. What is the primary function of dashboards in the context of Third-party Risk Management?
Response:
A) To execute automated risk assessments.
B) To manage the financial transactions of third parties.
C) To communicate directly with third-party vendors.
D) To provide a high-level overview of third-party risks and their statuses.
3. What is the most significant benefit of categorizing third parties based on the services they provide during the Third-party Portfolio Configuration process?
Response:
A) Simplification of contract negotiations
B) Efficient allocation of risk management resources
C) Standardization of service levels
D) Improvement in financial forecasting
4. What is the primary objective of implementing technical controls during the Third-party Risk Management process?
Response:
A) To improve the third party,s operational efficiency
B) To enhance the third party,s customer satisfaction levels
C) To reduce the costs associated with third-party services
D) To ensure that the third party meets the organization,s security and compliance requirements
5. In the context of Third-party Portfolio Configuration, what is a best practice for maintaining an up-to-date risk profile?
Response:
A) Implementing real-time monitoring of third-party changes
B) Conducting annual reviews only
C) Relying on historical data
D) Limiting assessments to high-risk vendors
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |