The CIS-PPM certification is intended for professionals who have previous experience in project management and are looking to enhance their skills in implementing PPM solutions using ServiceNow. Certified Implementation Specialist - Project Portfolio Management (PPM) certification provides candidates with a recognized credential that demonstrates their expertise in PPM implementation and their commitment to professional development.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf
ServiceNow CIS-PPM certification is an exceptional achievement for individuals who want to enhance their expertise in Project Portfolio Management (PPM). Certified Implementation Specialist - Project Portfolio Management (PPM) certification validates the professional's knowledge and skills to implement and manage ServiceNow's Project Portfolio Management application. It is an excellent opportunity for IT professionals to demonstrate their expertise in managing projects, resources, and portfolios in ServiceNow.
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ServiceNow CIS-PPM Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Idea & Demand Configuration | 20-21% | - Demand Management Setup
- 1. Idea to Demand Lifecycle
- 2. Assessments and Stakeholders
|
| Topic 2: PPM Implementation Overview | 2% | - Overview & Concepts
- 1. PPM Purpose and Use Cases
- 2. Now Create Methodology
|
| Topic 3: Project Configuration | 20-22% | - Project Management Setup
- 1. Project Templates
- 2. Project Workspace & Planning Console
|
| Topic 4: Resource Management Configuration | 16% | - Resource Allocation
- 1. Resource Views & Reports
- 2. Workbenches & Schedules
|
| Topic 5: PPM Performance Analytics, Reporting & Dashboards | 2-3% | - Analytics & Reporting
- 1. Performance Metrics
- 2. Dashboard Configuration
|
| Topic 6: PPM Application Overview | 22-23% | - Application Components
- 1. Plugins & Modules
- 2. Tables & Data Models
|
| Topic 7: Time Tracking Configuration | 5% | - Timecard Setup
- 1. Rate Types & Policies
- 2. Timecard Categories
|
| Topic 8: PPM Financials | 8% | - Financial Planning
- 1. Investment Funding & Baselines
- 2. Cost Types & Calendars
|