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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Design the Interactive Flow of Your App20%- Slack app workflow design
  • 1. Build business workflows in Slack apps
    • 2. Design interaction patterns aligned with Slack architecture
      Apps in the Slack Platform7%- Slack app fundamentals and workspace automation
      • 1. Identify collaboration patterns for Slack app teams
        • 2. Recommend how to automate and enhance operations on a Slack workspace
          • 3. Identify when to use Slack surfaces (home, modals, messages)
            App Deployment and Infrastructure- Deployment considerations
            • 1. Deploy Slack apps to cloud or web hosting environments
              • 2. Maintain and scale Slack applications
                Slack APIs and Development- API usage and integration
                • 1. Slack Web API and event-based APIs (HTTP, WebSockets)
                  • 2. JSON data structures and payload handling

                    Salesforce Certified Slack Developer Sample Questions:

                    A company wants to develop a Slack app to assist employees with IT support queries.
                    Which Slack surface should be primarily used to facilitate quick and efficient interaction for submitting and tracking these queries?

                    • A. Use Slack's email integration for submitting queries
                    • B. Post queries in a dedicated IT support channel
                    • C. Use direct messages to a support bot for each query
                    • D. Implement an App Home for submitting and tracking support queries
                    Answer: D

                    Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                    When should a workspace administrator consider using the Slack Admin API?

                    • A. When setting up a system to automate channel creation and manage app installations across multiple workspaces in an organization
                    • B. To develop an internal communication strategy that includes creating and managing content within Slack channels
                    • C. For integrating Slack with external non-workspace-related databases and services
                    • D. For creating custom Slack emojis and GIFs accessible to all users in the workspace
                    Answer: A

                    Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                    When should a Slack workspace administrator consider using the SCIM API?

                    • A. For creating and managing custom Slack bots that interact with users in various channels
                    • B. To set up and manage channel-specific permissions and access controls within Slack
                    • C. When needing to bulk update user profiles and group memberships in Slack in response to changes in the company's directory service
                    • D. To customize the visual design and layout of Slack channels and user interfaces
                    Answer: C

                    Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                    In an older version of your Slack app, you encounter the API endpoint channels.list.
                    As part of updatingthe app, which is the most appropriate modern API endpoint to replace this legacy endpoint?

                    • A. groups.list
                    • B. users.conversations
                    • C. im.list
                    • D. conversations.list
                    Answer: D

                    Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).

                    What is an essential characteristic of the Enterprise Grid Sandbox that is particularly beneficial for app developers?

                    • A. The Sandbox limits functionality to basic Slack features, excluding advanced Enterprise Grid capabilities, to simplify the testing process
                    • B. Developers can use the Sandbox to test apps with real user data from the live environment for accurate performance analysis
                    • C. It replicates the live Enterprise Grid environment, but any changes made in the Sandbox are automatically applied to the live environment for immediate testing
                    • D. It offers a replica of the Enterprise Grid environment, including its data and structure, for safe and isolated testing, without affecting the live environment
                    Answer: D

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