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Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Maps Advanced | 20% | - Advanced Features
- 1. Maps Advanced Configuration
- 2. Route Generation
- 3. Advanced Routing
- 4. Custom Routable Objects
- 5. Visit Plans
|
| Topic 2: Maps Core | 25% | - Core Configuration
- 1. Visualization and Mapping
- 2. Marker Layers
- 3. Shape Layers
- 4. Addresses and Geocoding
- 5. Data Layers
- 6. Routing and Travel Optimization
- 7. Maps Mobile
|
| Topic 3: Territory Planning | 27% | - Territory Management
- 1. Territory Planning Configuration
- 2. Territory Balancing
- 3. Alignment Management
- 4. Data Sets and Assignments
- 5. Optimization Strategies
|
| Topic 4: Live Tracking | 13% | - Tracking and Monitoring
- 1. Geofencing and Live Rules
- 2. Live Layer Configuration
- 3. Historical Tracking Data
- 4. Asset Tracking
|
| Topic 5: Implementation Strategies and Design | 15% | - Solution Design
- 1. Business Requirements Analysis
- 2. Salesforce Maps Architecture
- 3. User Access and Permissions
- 4. Deployment Strategy
|
Salesforce Maps Accredited Professional Sample Questions:
1. What does an Admin need to set up in order to ensure visits generated from a Maps Advanced Visit Plan are not planned on consecutive days?
A) Visit Duration
B) Minimum Days
C) Buffer Time
D) Maximum Days
2. How can a Sales Rep set their office address as the default start and end location for new Routes within Salesforce Maps?
A) Update the default start and end location fields on their User record.
B) After plotting the office location on the map, select the 'Add as Start/End Location' button in the Actions tab.
C) Plot the office location on the map, add to a Route, and select Save as Default Start and End".
D) From the Maps interface, select an existing Favorite Location as the default start and end in Maps Settings.
3. A Marker Layer has been created to display all open opportunities and the results are not as expected. How can a user test this marker layer to ensure Salesforce Maps is displaying the correct number of results?
A) Create a Salesforce Report to match the Marker Layer Builder criteria
B) Select the "Refresh Layers in this Area" button
C) Update the Address Location in the Base Object
D) Create the Marker Layer in the Corporate folder
4. An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?
A) Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups
B) Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.
C) Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.
D) Enable "Auto Check Out" for the corresponding Base Object under Installed Package | Configure | Base Objects
5. A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?
A) The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled
B) A Maps Live loT Device record has not yet been created for the user's device
C) The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled
D) The user is operating outside of normal hours specified in their associated Maps Live Working Hours record
Solutions:
Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |