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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks (CK) has acquired a competitor that also uses Sales Cloud. They have many of the same customers and prospects. The CEO of CK wants the consultant to work with senior managers to document use cases and determine a project plan for everyone who will be on the CK org. Which action should the consultant recommend?

A) Hold a kickoff meeting with the CK stakeholders.
B) Export the data from the competitor's system and merge it into Ck's org.
C) Conduct discovery sessions and document existing business practices for each company.

2. Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories. What should the consultant recommend?

A) Assign a Forecast Manager to each region.
B) Assign a role for each manager in the user role hierarchy.
C) Include the Forecast Manager field on the Account page layout.

3. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Lead Conversion Reporting.
B) Create Cadence Steps.
C) Use Einstein Lead Scoring.

4. Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered. Which section of a SOW should the consultant discuss with CK to meet the requirement?

A) Terms and Conditions
B) Background
C) Scope

5. The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings. What should the consultant recommend to the project manager?

A) Bring additional resources from the consulting firm to the project.
B) Revisit the communication plan and set up more frequent check-ins.
C) Confirm that the statement of work (SOW) Is realistic.

Solutions: