The Nonprofit-Cloud-Consultant exam consists of 60 multiple-choice questions that must be completed within 105 minutes. Nonprofit-Cloud-Consultant-JPN exam covers topics such as nonprofit industry trends, Salesforce Nonprofit Cloud architecture, and data management best practices. Candidates must score at least 62% to pass the exam and earn the Salesforce Certified Nonprofit Cloud Consultant (SP20) credential.
Salesforce Nonprofit-Cloud-Consultant certification exam is designed specifically for individuals who are interested in working with nonprofit organizations, whether as employees or consultants. Nonprofit-Cloud-Consultant-JPN exam is intended to validate the skills and knowledge of individuals who work with the Salesforce Nonprofit Cloud, which is a powerful tool for managing donor relationships, fundraising campaigns, and volunteer management.
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Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam is an essential certification for professionals who want to specialize in the nonprofit sector. Nonprofit-Cloud-Consultant-JPN exam is designed to test a candidate's knowledge of the Salesforce Nonprofit Cloud platform and their ability to apply that knowledge to help nonprofit organizations achieve their goals. The Salesforce Nonprofit Cloud is a powerful tool that helps nonprofits effectively manage their donors, volunteers, programs, and fundraising efforts.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-nonprofit-cld-consultant-npc---NP-Con-102
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Salesforce Nonprofit-Cloud-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Fundraising | 20% | - Configure and implement fundraising features
- 1. Matching gifts
- 2. Donation rollups and soft credits
- Explain the data model and functionality for fundraising
- 1. Understand Gift Entry and processing
- 2. Manage Opportunities and Recurring Donations
- 3. Manage Campaigns and Campaign Members
|
| Topic 2: Implementation Strategies and Best Practices | 20% | - Design and implement solutions for common nonprofit business processes
- 1. Configure program and event management
- 2. Configure volunteer management
- 3. Configure donor management
- Identify the appropriate solution for a given scenario
- 1. When to use standard objects vs. NPSP objects
- 2. When to use declarative vs. custom solutions
|
| Topic 3: Program and Service Delivery | 15% | - Configure and implement program management
- 1. Manage program benefits
- 2. Track client services and outcomes
- Explain the data model for programs
- 1. Programs, program engagements, and program cohorts
- 2. Service delivery and client management
|
| Topic 4: Analytics and Reporting | 15% | - Configure and implement reports and dashboards
- 1. NPSP reports and dashboards
- 2. Custom report types
- Explain reporting and dashboard strategies
- 1. Fundraising reports
- 2. Program and volunteer reports
|
| Topic 5: Marketing and Engagement | 12% | - Design and implement engagement strategies
- 1. Email marketing journeys
- 2. Audience segmentation
- Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts
- 1. Engagement Studio
- 2. Lead scoring and grading
|
| Topic 6: Constituent Engagement | 8% | - Configure and implement constituent management
- 1. Household and organizational relationships
- 2. Affiliations
- Explain strategies for constituent engagement
- 1. Manage events
- 2. Manage volunteers
|
| Topic 7: Domain Expertise | 10% | - Explain the Salesforce Nonprofit Success Pack (NPSP) architecture
- 1. Understand relationships and affiliations
- 2. Understand Account and Contact models (Individual vs. Household accounts)
- Explain the nonprofit landscape and Salesforce solutions
- 1. Identify key use cases for Nonprofit Cloud
- 2. Understand basic nonprofit terminology
|