Salesforce CCM-101 certification exam is designed to test a candidate's knowledge and expertise in managing and merchandising a B2C Commerce Cloud store. Manage and Merchandise a B2C Commerce Cloud Store - Extended certification is ideal for professionals who are looking to enhance their skills in managing and merchandising an e-commerce store using the Salesforce B2C Commerce Cloud platform. CCM-101 exam is intended for candidates who have a basic understanding of Salesforce and its various products and services.
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Salesforce CCM-101 exam is an extended version of the CCM-100 certification exam, which focuses on the basics of managing and merchandising an ecommerce store. The CCM-101 exam takes a deeper dive into the subject matter and covers advanced topics such as multi-site management, order management, promotions and pricing, and inventory management. CCM-101 exam is designed to test the candidate's ability to manage complex ecommerce operations, and it is an excellent way to demonstrate their expertise in the field.
Salesforce CCM-101 (Manage and Merchandise a B2C Commerce Cloud Store - Extended) Certification Exam is designed to test an individual's knowledge of the B2C Commerce Cloud platform. CCM-101 exam is intended for those who are responsible for managing and merchandising an online store. This includes individuals who work in roles such as e-commerce managers, merchandising managers, and digital marketers.
Reference: https://trailhead.salesforce.com/en/academy/classes/ccm101-manage-and-merchandise-a-b2c-commerce-cloud-store---extended/
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Salesforce CCM-101 Exam is a challenging exam that requires a deep understanding of B2C commerce cloud store management and merchandising concepts. It is recommended that candidates have at least 6 months of experience in managing and merchandising a B2C commerce store before attempting CCM-101 exam. Successful completion of CCM-101 exam demonstrates a high level of proficiency in managing and merchandising a B2C commerce cloud store using Salesforce Commerce Cloud, and can help professionals advance their careers in the field.
Salesforce CCM-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Analysis and Optimization | 10% | - View and interpret production reports
- A/B testing setup and analysis
|
| Search and Sort | 25% | - Sorting and navigation setup
- Searchandizing and ranking rules
- Search configuration and refinements
- Synonyms, redirects and suggestions
|
| Online Marketing | 20% | - Campaign setup and scheduling
- Promotions and discount rules
- Coupons, source codes and customer groups
|
| Shop Organization | 25% | - Image and attribute management
- Pricing and inventory configuration
- Product creation and maintenance
- Catalog and category management
|
| Shopper Experience | 20% | - Einstein Recommender configuration
- Content management and content slots
- Storefront toolkit usage
- Page Designer usage
|