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To pass the Salesforce ADM-201 exam, candidates need to have a deep understanding of Salesforce's platform and various functionalities. They should be able to configure and manage users, data, and security in Salesforce, as well as customize the platform using Salesforce's declarative tools such as Process Builder, Workflows, and Reports. Candidates should also be familiar with Salesforce's best practices and guidelines, such as data governance, security models, and data migration strategies.
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Salesforce ADM-201 (Salesforce Certified Administrator) Exam is designed to test the knowledge and skills of an individual in the field of Salesforce Administration. ADM-201-JPN exam is based on the Salesforce platform, which is one of the most popular customer relationship management (CRM) platforms used by businesses worldwide. Salesforce Certified Administrator (ADM-201日本語版) certification is intended for individuals who have experience in Salesforce administration and are looking to advance their careers in this field.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail)
- Standard Object Overview
- Custom Object Creation
- Roll-up Summary Fields
|
| Topic 2: Activity Management and Chatter | 4% | - Tasks and Events
- Chatter Best Practices
- Chatter Groups and Feeds
|
| Topic 3: User Setup | 8% | - Role Hierarchy
- User Licenses
- User Creation and Management
- Permission Sets
- Delegated Authentication
- Profile Configuration
|
| Topic 4: Data Management | 10% | - Data Export
- Data Import Wizard
- Data Loader
- Data Quality Best Practices
- Duplicate Rules and Matching Rules
|
| Topic 5: Organization Setup | 4% | - Company Information
- Fiscal Year
- Lightning Experience vs Classic
- Currency Management
- User Interface
|
| Topic 6: Security and Access | 12% | - Login Hours and IP Ranges
- Record Access (OWD, Sharing Rules)
- Salesforce Shield
- Object-Level Permissions
- Field-Level Security
|
| Topic 7: Reports and Dashboards | 11% | - Scheduling Reports
- Report Types
- Joined Reports
- Report Builder
- Dashboard Components
- Summary Reports and Matrix Reports
|
| Topic 8: Service Cloud Applications | 10% | - Omni-Channel
- Cases and Entitlements
- Service Cloud Features
- Service Contracts
- Web-to-Case and Email-to-Case
|
| Topic 9: Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization
- Salesforce Mobile App Configuration
- Lightning Experience Features
|
| Topic 10: Workflow and Process Automation | 17% | - Approval Processes
- Workflow Rules
- Flows (Screen Flows, Autolaunched Flows)
- Process Builder
- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages)
|
| Topic 11: Sales Cloud Applications | 10% | - Account and Contact Management
- Sales Cloud Features
- Forecasting
- Products, Price Books, and Quotes
- Opportunity Management
|