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SHRM SHRM-SCP Exam Syllabus Topics:
| Section | Weight | Objectives |
| HR Knowledge Domain: Workplace | Approx. 38% | - HR Technology and Data
- US Employment Law and Regulations
- Corporate Social Responsibility
- Risk Management
|
| Behavioral Competencies | | - Leadership and Navigation
- Relationship Management
- Ethical Practice
- Global and Cultural Effectiveness
- Critical Evaluation
- Consultation
- Communication
|
| HR Knowledge Domain: Organization | Approx. 28% | - Structure of the HR Function
- Organizational Effectiveness and Development
- Employee and Labor Relations
- Workforce Management
|
| HR Knowledge Domain: People | Approx. 34% | - Total Rewards
- Employee Engagement and Retention
- Talent Acquisition and Retention
- HR Strategic Planning
- Learning and Development
|
SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:
1. The HR VP of a firm is leading an effort to implement a risk management plan and establishes an internal team to assess the risks involved in the event there is a disruption in the supply chain. What should be the team's first step in confidently evaluating this risk?
A) Assign managers to address their departments' supply chain risks.
B) Review the firm's strategic objectives.
C) Identify alternative supply chain suppliers.
D) Identify recurring readiness reports from its suppliers.
2. Under "coordination of benefits" rules, how are insurance claims processed?
Charges are first allocated to the primary payer, and then residual charges are submitted to a secondary payer.
A) Claims are processed only at an "allowable amount" as determined by the insurance
B) Charges are split evenly between the primary and secondary payers.
C) Out-of -pocket expenses are deducted directly from the employee,s flexible spendingaccount.
D) company, and any residual cost is an out-of -pocket charge to the employee.
3. An organization manages employee benefits at its headquarters while it manages talent acquisition at regional offices. What is this organization's HR structure?
A) Decentralized
B) Matrix
C) Centralized
D) Outsourced
4. A regional government office runs a media broadcasting station that is funded almost entirely by individual and corporate donations. An eight-person team is in charge of planning and coordinating the receipt of gifts including entertaining guests with the CEO and asking philanthropists for large contributions. The manager of the team is results-driven and has consistently led the team to achieve challenging goals for five years. The manager recently moved further away from the office to afford higher quality education. The manager sends an urgent email to the HR director indicating an immediate need to work remotely three days per week. The manager also wants to avoid commuting traffic and come into the office after 11 am. The office has a flexible schedule policy but it has not been reviewed in some time.
The manager is one of the office's top-performing employees with considerable influence over other employees' opinions about how the office is managed. What should the HR director do to prevent disruption to station operations while the flexible schedule policy is reviewed?
A) Meet with the manager to explain the objective and timeline of the review process and ask for the manager's support in the interim.
B) Issue an office wide statement indicating that HR is reviewing the flexible schedule policy and may make revisions.
C) Conduct an onsite meeting with all employees at the broadcasting station to solicit input and discuss options and concerns.
D) Ask the manager to be patient while HR reviews the flexible schedule policy.
5. A global company plans to expand into two new international markets next year. Which is the first step the chief human resource officer should take to determine what training the new workforce will need for successful expansion?
A) Business needs assessment
B) Gap analysis
C) Risk assessment
D) Cost-benefit analysis
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |