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SAP Certified - SAP Field Service Management Sample Questions:

1. What is the most common way to create master data in FSM?
Choose the correct answer.

A) By bulk upload with the Data Loader
B) Manual creation in the Master Data module
C) By integration with back-end systems

2. What is the maximum recommended data volume for an autoscheduling run?
Choose the correct answer.

A) (#technicians * #activities) ≤ 100,000
B) (#technicians * #activities) ≤ 90,000
C) (#technicians * #activities) ≤ 75,000

3. What are the names for the possible customer interactions and dialog options?
There are two correct answers.

A) Moment sets
B) Business Processes
C) Chat assistants
D) Moments

4. Which of the following are examples of when business rules can be used?
There are three correct answers.

A) Attaching smartforms to activities
B) Sending notifications
C) Customizing screen configurations
D) Assigning a workflow to an activity

5. How do validated partners qualify for expert status?
There are three correct answers.

A) By completing RISE projects with significant innovation
B) By maintaining over 80% Clean Core Quality Gates accepted
C) By achieving an ACV over EUR 550,000 in the last 24 months
D) By exceeding standard marketing metrics

Solutions: