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| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant 25 |
| Exam Number: | PEGACPDC25V1 |
| Exam Price: | USD $190 |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | No expiration announced |
| Related Certifications: | Certified Pega Data Scientist Certified Lead Pega Decisioning Architect |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam through Pearson VUE |
| Pre Condition: | Completion of the Decisioning Consultant learning mission is recommended. |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant-5 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact policy and volume constraints | 13% | - Contact governance
|
| Topic 2: Actions and treatments | 12% | - Manage customer actions
|
| Topic 3: Channels | 10% | - Multi-channel engagement
|
| Topic 4: Next-Best-Action concepts | 12% | - One-to-one customer engagement
|
| Topic 5: AI and arbitration | 12% | - Decision optimization
|
| Topic 6: Decision strategies | 14% | - Strategy design
|
| Topic 7: Business agility in one-to-one customer engagement | 12% | - Agile customer engagement
|
| Topic 8: Engagement policies | 15% | - Customer engagement rules
|
Pegasystems recommends these training resources for the Pegasystems Certified Pega Decisioning Consultant 25 exam:
Follow the training with steady self-testing — the 108 practice questions from PrepAwayETE help you apply theory and fill any gaps the training leaves.
The PEGACPDC25V1 exam is a Pegasystems certification exam validating the Pegasystems Certified Pega Decisioning Consultant 25 syllabus shown above. It belongs to these credential paths: Certified Lead Pega Decisioning Architect, Certified Pega Data Scientist. Candidates in 2026 start with PrepAwayETE's 108 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
PrepAwayETE issues a full refund if you take the Pegasystems Certified Pega Decisioning Consultant 25 exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The official Pegasystems Certified Pega Decisioning Consultant 25 outline defines 8 domains. The leading three are Decision strategies (14%), Contact policy and volume constraints (13%), and AI and arbitration (12%). The full list is in the topics section above, and PrepAwayETE's 108 practice questions cover each one.
The Pegasystems Certified Pega Decisioning Consultant 25 exam contains 60 to complete within 90 minutes. Timed simulation in the PrepAwayETE Desktop Test Engine teaches that rhythm before exam day does.
Completion of the Decisioning Consultant learning mission is recommended. Since requirements change over time, confirm the latest on the official Pegasystems exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 108 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Pegasystems Certified Pega Decisioning Consultant 25 exam requires 70% to pass, and registration costs USD $190. A failed attempt means paying the same fee again — a readiness check with the PrepAwayETE engines before booking is the cheaper option.
Online proctored exam through Pearson VUE Register for the Pegasystems Certified Pega Decisioning Consultant 25 exam through these official channels:
After booking, PrepAwayETE delivers your practice questions within 1 minute — preparation starts the same day.
Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.
Which process should the business user follow to implement the new action?
Correct Answer: B 🗳️
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what must you do to present offers from the two groups?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
Myco Bank, a retail bank, uses the Customer Engagement Blueprint to design personalized customer journeys. The bank wants to better understand its diverse customer base to create more targeted engagement strategies.
What key achievement does the Personas stage provide for Myco Bank when implementing with Customer Engagement Blueprint?
Correct Answer: C 🗳️
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayETE members. You can sign-up / login (it's free).
U+- Bank, a retail bank, has recently Implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal.
Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen-year fixed-rate mortgage offer:
The bank decides to make two changes:
1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer.
2. Introduce a new offer, Twenty-year fixed-rate mortgage.
The following table shows the new engagement policy conditions for both mortgage offers:
What is the best practice to fulfill this change management requirement in the business operations environment?
Correct Answer: D 🗳️
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