PMI PMO-CP Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 | - Establishing the PMO Balanced Scorecard: This module helps PMO managers and performance measurement professionals develop and implement a balanced scorecard for the PMO.
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| Topic 2 | - Calculating the PMO ROI (Return On Investment): In this module, PMO managers and financial analysts will learn how to calculate the return on investment (ROI) for the PMO. This involves assessing the financial benefits delivered by the PMO relative to its costs and effectively communicating this value to stakeholders and senior management.
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| Topic 3 | - Assessing the PMO Maturity and Planning Its Evolution: This module guides PMO managers and strategic planners through the process of assessing the maturity of their PMO.
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| Topic 4 | - Defining PMO Key Indicators and Measuring Performance: This module teaches PMO managers and performance analysts how to define key performance indicators (KPIs) for the PMO.
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| Topic 5 | - Defining the PMO Headcount and Competencies: In this module, PMO managers and HR professionals will focus on determining the appropriate headcount for the PMO and defining the necessary competencies for its staff.
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| Topic 6 | - Defining and Balancing the PMO Mix of Functions: This module focuses on helping PMO managers and project management professionals define the appropriate mix of functions for the PMO. It covers how to balance strategic, governance, and support functions within the PMO to ensure it delivers maximum value to the organization.
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| Topic 7 | - Collecting Stakeholders' Expectations: In this module, PMO managers, project management professionals, and business analysts will learn how to effectively gather and understand the expectations of various stakeholders. This includes identifying key stakeholders, capturing their needs and expectations, and aligning those with the goals of the Project Management Office (PMO).
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Reference: https://www.pmi.org/shop/tc/p-/digital-product/pmo-certified-professional-(pmo-cp)-course-and-exam/ce047-el111
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