The MB7-231 exam is Microsoft's official certification test — passing it earns the Microsoft Business Solutions credential at the Specialist / Legacy Business Solutions level. It demands genuine, working knowledge rather than theory alone, which is why candidates who prepare casually tend to stumble. It also feeds into related credentials such as Microsoft Certified IT Professional - Applications for Microsoft Dynamics NAV, Other Microsoft Navision 4.0 elective exams (e.g., MB7-223, MB7-224, MB7-227), extending its value beyond one certificate.

Protection and delivery, both in writing. Delivery: the MB7-231 product reaches your mailbox within one minute of payment; if nothing arrives within 2 hours, check spam and contact support for an immediate resend. Refund: sit the corresponding MB7-231 exam within 60 days of purchase, and if you fail, apply with a scanned enrollment slip and the official Score Report PDF within 2 days after the exam — refunds complete within 7 days. The policy covers the corresponding exam only; attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate name must match the payer name. Prefer to keep going? Exchange your product for two free exam products of equal value instead — the update service on your original purchase stays active.

Basic knowledge of Microsoft Dynamics NAV / Navision ERP products and CRM/Relationship Management concepts Eligibility requirements come from Microsoft and can be revised, so confirm the current rules on the official exam page before committing to a Microsoft Navision 4.0 Relationship Management registration.

The Microsoft Navision 4.0 Relationship Management exam is organized into 3 knowledge areas, with Sales and Marketing Relationship Processes, Contact and Interaction Management, System Integration Features among the most significant. Allocate study time to match those weights, and see the outline section above for the complete list.

You can — the PrepAwayETE free demo covers the Microsoft Navision 4.0 Relationship Management material, so download some sample questions and answers first and judge quality yourself. Once you buy, 365 days of free updates are included; after that period, extend the update service at a 50% discount from your member zone.