Microsoft CRM Customization v.1.2 is an official Microsoft certification exam, listed under the code MB2-185. Clearing it earns the Microsoft Business Solutions Certified – CRM Customization certification, a Professional-level credential. It also ties into Microsoft Business Solutions CRM 1.2, which makes it a useful anchor for a longer certification plan. For employers, the value is simple: the vendor itself has verified what you know.

You will work through 50–75 questions in 90–120 on the Microsoft CRM Customization v.1.2 exam. The content is only half the battle; the clock is the other half. Train both at once: set the PrepAwayETE test engine to full timed mode, practice skipping and returning to stubborn items, and repeat until finishing with minutes to spare feels normal rather than lucky.

Passing Microsoft CRM Customization v.1.2 requires 700 / 1000, and the official registration fee is $125 USD. Remember that a retake bills the same $125 USD all over again, so winging it is the most expensive strategy on the table. A better approach: benchmark yourself with the PrepAwayETE practice tests first, and schedule the real exam only once your scores sit comfortably and consistently above the requirement.

Basic knowledge of Microsoft CRM 1.2 architecture and navigation

Requirements do evolve, so before you spend a registration fee, verify the current conditions on the official exam page.

Registration for Microsoft CRM Customization v.1.2 is handled through the vendor's official channels below.

• Registration (Retired)

One more detail for your planning: the exam is delivered Onsite proctored at Prometric test centers.

Microsoft recommends the following training resources for the Microsoft CRM Customization v.1.2 exam.

• Microsoft Official Training (Legacy)

Training tells you what to learn; practice questions teach you how the exam asks it. Pair either with the 154 items in the PrepAwayETE MB2-185 package and you cover both halves.

Yes. The free demo on this page contains a portion of the complete Microsoft CRM Customization v.1.2 question set, enough to judge the accuracy and the clarity of the explanations for yourself. After purchase, updates are free for 365 days, and once your product expires you can extend the update service at a 50% discount.

PrepAwayETE provides a 100% money-back guarantee with clearly stated conditions. Take the Microsoft CRM Customization v.1.2 exam within 60 days of purchase; if you fail, you may claim a full refund, as long as the exam matches your product. Exams taken within 3 days of purchase are not eligible, and neither are products that were downloaded but never used, free materials, or expired orders; the candidate name must match the payer name. File the claim with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and it is processed within 7 days. If you would rather exchange than refund, you can receive two other exam products of equal value free of charge and keep the update service on your original purchase.

Delivery is immediate: your purchase is downloadable right away and automatically emailed to you within one minute of successful payment. If nothing arrives within 2 hours, check your spam folder and contact customer service. You may install the software on as many computers as you wish.

The official Microsoft CRM Customization v.1.2 syllabus comprises 5 domains. The heaviest hitters are Deployment and Maintenance (20%), Entity and Attribute Customization (25%), and User Interface Customization (20%). The complete outline sits above on this page; walk it top to bottom and mark every line you could not teach to someone else.