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Instant Download Microsoft : MB-220 Questions & Answers as PDF & Test Engine
Updated: Jul 25, 2026
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Microsoft Dynamics 365 Marketing Functional Consultant certification is ideal for professionals working in marketing roles or those who want to pursue a career in marketing automation. Microsoft Dynamics 365 Marketing Functional Consultant certification gives professionals an edge in the job market and enhances their earning potential. It also provides them with the skills and knowledge required to effectively design and implement marketing automation solutions using Microsoft Dynamics 365 Marketing.
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The benefit of obtaining the MB-220: Microsoft Dynamics 365 Marketing Exam Certification
- Microsoft MB-220 Exam certification will be judging your skills and knowledge on your understanding of knowledge of marketing principles and the Marketing application's role in relationship to the Microsoft Dynamics 365 suite of application.
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- Increases Efficiency : Professional certifications are a great assistance to furnish your consultancy with a firm foundation. This advanced information, and knowledge you gain during attaining specialized certification can give you with up-to-date tools and technical strategies that will serve to guide and direct you in the execution of your projects, allowing you to manage all aspects of your work more effectively.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx
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Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage marketing channels | 25-30% | - Manage text messages and push notifications - Design and publish marketing pages and forms - Create and manage marketing emails |
| Topic 2: Manage segments and preferences | 15-20% | - Create and manage segments - Manage consent and compliance - Manage subscription centers and preferences |
| Topic 3: Manage customer journeys | 20-25% | - Test, publish, and monitor journeys - Design and implement journeys - Implement automation and branching logic |
| Topic 4: Analyze insights and reports | 10-15% | - Measure campaign performance - Create and interpret reports and dashboards |
| Topic 5: Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure integration with other services - Configure forms, pages, and templates - Configure application settings |
| Topic 6: Manage leads, contacts, and accounts | 1-5% | - Implement lead scoring and qualification - Create and manage records |
| Topic 7: Manage events and webinars | 10-15% | - Plan and configure events - Manage registrations and attendance - Integrate with webinar platforms |
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