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IBM System x Server Family Technical Support V1 Sample Questions:

1. A new IBM System x customer is implementing a consolidation strategy from a variety of competitive x86 servers and blades. The technical expert has developed a strong working relationship with the CFO who is acting as CIO. Which of the following is the minimum content of the customer support plan?

A) A list of all equipment, and software previously installed
B) A list of contact numbers
C) A single contact number for resolution of any issues
D) A copy of all previous contracts

2. Throughout the sales process the sales professional has been a valued resource to a client who purchased a Flex Chassis with a FSM and five x240 nodes. The client runs into an issue and reaches out to the sales professional for help. Which of the following actions is appropriate?

A) Tell the client you are a presales resource and cannot help.
B) Tell them to google their issue online.
C) Begin to troubleshoot the issue for the client.
D) Recommend they open a service call.

3. A Sun Solaris customer with a single 40 core system is planning to migrate to another platform and Linux. The customer uses a large application using all 40 cores and they want at least 40 cores. They already have a BladeCenter H and would prefer blades. All cores are not equal. After consulting with the ATS Server Consolidation Team you know that the E7-4870 2.40GHz 10C is the processor that meets/exceeds the Sun processors. Which of the following blades support the 10C E7-xxxx processors?

A) HS23E
B) HS22
C) HX5
D) HS23

4. A customer is planning to install a System x server with 10 Gb Ethernet Top of Rack (TOR) switches. The TOR will be in the same rack as the server. The customer asks for an inexpensive solution. Which of the following recommendations meets this need?

A) Short range SFP
B) DAC cable
C) InfiniBand
D) Long range SFP

5. A System x prospect is looking to build a new general purpose computing environment. The ability to quickly deploy once the solution has arrived at the customer data center is important. Which of the following would be the quickest to implement?

A) IBM Intelligent Cluster
B) BladeCenter
C) PureFlex
D) iDataPlex

Solutions: