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IBM C2180-188 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: BPM Program Management Fundamentals | - Role of the BPM Program Manager
- 1. Responsibilities in program-level planning
- 2. Governance and stakeholder engagement
|
| Topic 2: Playback and Validation Sessions | - Playback planning and preparation
- 1. Communication with stakeholders
- 2. Defining playback deliverables
|
| Topic 3: Performance and Integration Considerations | - Runtime performance expectations
- 1. Integration cost planning
- 2. User concurrency and SLA considerations
|
| Topic 4: Project Planning and Execution | - Iterative planning and release scheduling
- 1. Risk and issue management
- 2. Estimating effort and iterations
|
| Topic 5: Business Process Management Lifecycle | - Process identification and discovery
- 1. Documenting functional requirements
- 2. Process optimization methodologies
|
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. What serves as a repository for all project assets created in WebSphere Lombardi Edition Authoring Environment?
A) Process Portal
B) Process Admin Console
C) Process Center
D) Process Designer
2. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest no changes to the metrics.
B) Suggest that an additional category of metrics for defect rates be collected.
C) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
D) Suggest that the COE should aggregate information on the ROI for each project.
3. After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?
A) Capture the feedback in planning for Playback 3 with user interface enhancements.
B) Change the theme of Playback 1 to work exclusively on user interfaces.
C) Inform the stakeholders that their request will not be part of this application.
D) Postpone Playback 1 by four weeks to accommodate branding and user interface features.
4. The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?
A) Event Organizer
B) Process Owner
C) BPM Developer
D) System Architect
Solutions:
Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D |