H29-321_V1.0 exam dumps

Huawei H29-321_V1.0 Value Package

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  • Exam Code: H29-321_V1.0
  • Exam Name: HCSP-O&M-AICC V1.0
  • No. of Questions: 0 Questions and Answers
  • Updated: Aug 06, 2026

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Huawei H29-321_V1.0 Exam Syllabus Topics:

SectionObjectives
Topic 1: Operation and Maintenance (O&M) in AICC- Daily operations
  • 1. System health checks
    • 2. Log analysis and troubleshooting
      - Service assurance
      • 1. Performance monitoring
        • 2. Capacity management
          Topic 2: System Integration and Deployment- AICC deployment scenarios
          • 1. On-premises integration
            • 2. Cloud deployment models
              - Interface integration
              • 1. CRM integration
                • 2. Third-party system connectivity
                  Topic 3: AI Capabilities in Contact Center Operations- Speech and NLP applications
                  • 1. ASR/TTS integration
                    • 2. Intent recognition and dialogue management
                      - AI model deployment and lifecycle
                      • 1. Model monitoring and tuning
                        • 2. Model training and optimization
                          Topic 4: AICC System Architecture and Fundamentals- O&M principles for intelligent contact center
                          • 1. Fault management and alarms
                            • 2. System monitoring and observability
                              - Overview of Huawei AI Contact Center (AICC)
                              • 1. Core modules and service flow
                                • 2. AICC architecture components

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