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HP HP2-H11 Exam Syllabus Topics:

HP Selling HP Thin Clients Sample Questions:

1. You are competing against Wyse for a thin client sale and the customer conversation turns to the thin client management software.
Which sales trap questions should you ask? (Select three.)

A) Is Wyse Device Manager as easy, robust, and scalable as HP Device Manager?
B) Does Wyse Device Manager support a stateless mode?
C) Does Wyse Device Manager support both the push and pull modes of communication?
D) Is Wyse Device Manager offered free of charge with the proposed thin client solution?
E) Is Wyse Device Manager capable of managing clients anywhere?

2. Which model should you recommend to a customer who needs to connect up to 10 users to the HP MultiSeat host computer?

A) SMB Configuration
B) Essentials Configuration
C) Enterprise Configuration
D) Extended Configuration

3. The following question is an example of which type of sales question?
"How does this solution enable you to support your techincal requirements for managing school district business?"

A) Assessment
B) discovery
C) elevator pitch
D) presentation

4. Asking open- and closed-ended questions to establish the business value for solving a customer's problem is part of which step in an effective sales interview?

A) assessment
B) qualification
C) discovery
D) presentation

5. Which user segment is least concerned with the variety of applications, number of supported displays, and quality of the multimedia experience?

A) knowledge workers
B) office workers
C) task workers
D) power users

Solutions: