E20-918 exam dumps

EMC E20-918 Value Package

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  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • No. of Questions: 98 Questions and Answers
  • Updated: Sep 07, 2026

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EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Security and Governance- Cloud security fundamentals
  • 1. Data protection strategies
    • 2. Identity and access management
      - Compliance and governance
      • 1. Audit and compliance monitoring
        • 2. Policy enforcement in cloud
          Cloud Computing Fundamentals- Cloud architecture concepts
          • 1. Multi-tenant architecture design
            • 2. Virtualization and abstraction layers
              - Cloud service models
              • 1. IaaS, PaaS, SaaS concepts
                • 2. IT-as-a-Service principles
                  Cloud Infrastructure Design- Network design in cloud
                  • 1. Secure connectivity and segmentation
                    • 2. Virtual networking concepts
                      - Compute and storage design
                      • 1. Scalability and elasticity planning
                        • 2. Resource pooling and allocation
                          Cloud Operations and Optimization- Cost optimization
                          • 1. Capacity planning
                            • 2. Cost allocation and chargeback models
                              - Monitoring and performance management
                              • 1. Performance tuning strategies
                                • 2. Resource utilization tracking
                                  Service Orchestration and Automation- Service lifecycle management
                                  • 1. Provisioning and de-provisioning
                                    • 2. Service catalog management
                                      - Cloud automation tools
                                      • 1. Workflow orchestration
                                        • 2. Infrastructure as Code concepts

                                          EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                                          Question 1

                                          A company is deploying a major new business application. The company has difficulty managing the software development lifecycle. As a result, the time from generating requirements to operational delivery is significant.
                                          Which best addresses the company's need for shorter release cycles and better code quality?

                                          A. Implement common collaboration tools
                                          B. Utilize configuration management methodologies
                                          C. Use of common automation and orchestration processes
                                          D. Transition to a DevOps culture


                                          Question 2

                                          The IT group within a manufacturing organization is transforming their manual service offerings into automated service offerings to be available from a service catalog. After reviewing the required KPIs for the service, the service transition project manager asks you if the monitoring tools they currently employ need to be replaced.
                                          What criteria are needed to effectively monitor the required KPIs?

                                          A. Can they integrate with the orchestration engine to provide automation?
                                          B. Can they measure, gather, analyze, and present the required metrics?
                                          C. Can they provide end-to-end support of the services?
                                          D. Can they control, automate, monitor and manage all elements of the service?


                                          Question 3

                                          A start-up cloud provider is evaluating potential resource allocation models to use for reserving client resources. Their service offering targets software development and testing.
                                          Which model would be most suitable?

                                          A. Pay-as-you-go
                                          B. Fixed
                                          C. Reserved
                                          D. Guaranteed


                                          Question 4

                                          In addition to the service template, what other information do you need to create a service offering?

                                          A. Policies, rules, and orchestration
                                          B. Rules, constraints, and orchestration
                                          C. Policies, constraints, and rules
                                          D. Rules, constraints, and limits


                                          Question 5

                                          Refer to Scenario 7.
                                          "
                                          A web hosting company has been growing steadily over the past year. Their single data center is at maximum capacity for power, space and cooling, and their physical infrastructure is also running at capacity. They are evaluating the feasibility of obtaining another data center in a remote location to enable further growth.
                                          One of the web hosting company's eCommerce customers notifies them that they are launching an enormous holiday sale, beginning in a few weeks. They expect utilization of their virtual server farm to double or triple for the next three to six months. The web hosting company cannot deploy the needed resources in a new data center in time for the sale. They opt to purchase services from a cloud service provider using a pay-as-you-go model.
                                          Over the next two weeks, Layer 2 connectivity is established between the two sites. The web hosting company's IT staff works with the CSP to configure the necessary physical and virtual infrastructure. All traffic to the public cloud is routed through the private data center, across the Layer 2 connection. A local load balancer is deployed in the private data center. Orchestration tools are configured to burst the service into the public cloud automatically when utilization reaches 80%."
                                          After viewing the weekly trending analysis, you notice that the cost of resources allocated does not correspond to resource utilization. And the billing statement from the cloud service provider (CSP) reflects higher than expected charges.
                                          What is the most effective action to take to rectify the discrepancy?

                                          A. Contact the CSP representative and negotiate a fixed cost model
                                          B. Verify that the orchestration engine is configured to trigger the collapse of the underutilized resources
                                          C. Contact the CSP representative and renegotiate the terms of service of the contract
                                          D. Terminate the contract with the CSP and sign a contract with a public provider that better integrates with the solution


                                          Solutions:

                                          Question 1
                                          Answer: D
                                          Question 2
                                          Answer: B
                                          Question 3
                                          Answer: A
                                          Question 4
                                          Answer: C
                                          Question 5
                                          Answer: B

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