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IBM C9020-971 Exam Syllabus Topics:

SectionObjectives
Topic 1: SAN and Networked Storage- iSCSI and IP-based storage networking
- Zoning, masking, and connectivity
- Fibre Channel SAN concepts
Topic 2: Data Protection and Availability- Replication technologies
- High availability and disaster recovery
- Backup and restore concepts
Topic 3: Storage Fundamentals- Basic storage concepts (block, file, object)
- RAID concepts and data protection mechanisms
- Storage architectures and tiers
Topic 4: Troubleshooting and Support- Common storage issues and diagnostics
- Performance troubleshooting
- Log analysis and problem determination
Topic 5: IBM Storage Solutions Overview- IBM storage product portfolio overview
- Enterprise storage system components
Topic 6: Storage Administration and Management- Storage monitoring and performance management
- Capacity planning and optimization
- Volume provisioning and configuration

IBM Enterprise Storage Technical Support Sample Questions:

Which upgrade is possible for a customer with IBM FlashSystem 840?

  • A. Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
  • B. Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
  • C. Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
  • D. Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

  • A. Each drive has spare capacity and spreads the data across the spare capacity of each drive.
  • B. The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
  • C. Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
  • D. The IBM XIV has two hot spare drives per module to handle failures.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?

  • A. Svcmon with daily data collection
  • B. Excel macros linked to storage API
  • C. Native IBM Spectrum Virtualize performance tool(s)
  • D. IBM Spectrum Control
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which drive type in the DS8870 should be selected for data that has been identified as inactive?

  • A. DRAM
  • B. Enterprise SAS
  • C. Flash
  • D. Nearline SAS
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Which data type will have the best compression ration with Real-time Compression?

  • A. File and print
  • B. Databases
  • C. Encrypted data
  • D. JPEG images
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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