Apple Apple-Device-Support Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 | - Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
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| Topic 2 | - Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
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| Topic 3 | - Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
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| Topic 4 | - Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
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| Topic 5 | - Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
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| Topic 6 | - Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
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| Topic 7 | - Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
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| Topic 8 | - Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
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Reference: https://it-training.apple.com/tutorials/support/supx01/
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