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Apple 9L0-066 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Networking and Connectivity | - Wi-Fi and Ethernet troubleshooting
- Network configuration and DNS issues
|
| Topic 2: User Accounts and Authentication | - User account creation and management
- Login issues and keychain troubleshooting
|
| Topic 3: System Recovery and Maintenance | - Time Machine backup and restore
- Safe Mode and recovery tools
|
| Topic 4: System Installation and Configuration | - OS X Yosemite installation and upgrade processes
- Recovery and reinstall options
- System requirements and compatibility troubleshooting
|
| Topic 5: Applications and System Performance | - Performance optimization and Activity Monitor usage
- Application crashes and compatibility issues
|
| Topic 6: File Systems and Data Management | - File permissions and access control
- Disk Utility and storage troubleshooting
|
| Topic 7: Peripherals and Hardware | - Input devices and hardware diagnostics
- Printer and external device troubleshooting
|
| Topic 8: System Security and Privacy | - FileVault and system security settings
- Privacy settings and permissions
|
Apple OS X Yosemite Troubleshooting Sample Questions:
Question 1
Jessie is trying to boot to OS X Recovery. She remembers using OS X Recovery in the past on this computer, but she does not see the Recovery HD in Startup Manager anymore. Of the following possibilities, which is most likely the cause?
A. OS X Yosemite needs to be reinstalled from App store.
B. FileVault 2 is enabled or a firmware password is set.
C. Disable Recovery HD is selected in the Startup Disk pane of System Preferences.
D. There is no Recovery HD.
Question 2
Norman purchased an Airport Extreme. What utility will help him setup his new wireless network?
A. Network Utility
B. No utility is needed. The Airport Extreme will self-configure.
C. Airport Utility
D. Wireless Diagnostics
Question 3
Select the key combinations used to access the Recovery System and Internet Recovery. SELECT TWO.
A. Command-Option-Shift-R
B. Command-I-R
C. Command-R
D. Command-Shift-I
E. Option-Command-R
Question 4
Henry has verified his Mac can run OS X Yosemite and is ready to upgrade. What should Henry do first?
A. Download OS X Yosemite from the Mac App Store.
B. Sign in to the Mac App Store.
C. Back up the Mac.
D. Free up disk space.
Question 5
Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?
A. "In your Time Machine setup, did you exclude any system files?"
B. "When was the last time you used Time Machine to back up your files?"
C. "Have you seen the little spinning clock in the menu move?"
D. "How many times did Time Machine complete an incremental backup of the files?"
Solutions:
Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: C,E | Question 4 Answer: C | Question 5 Answer: C |