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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook 13-inch (Mid 2010)?

A. Logic board
B. Power adapter
C. RAM
D. Optical drive

Question 2

What step is required before upgrading the RAM in a Mac Pro (Early 2009)?

A. Remove the processor tray.
B. Remove the hard drive carriers.
C. Remove the front inlet fan assembly.
D. Remove the Optical Drive and Carrier.

Question 3

What is the proper way to calibrate a removable main battery in a MacBook (13-inch, Mid 2009)?

A. Charge the battery overnight. Make sure battery status indicates 100% before disconnecting AC adapter.
B. The battery is calibrated out of the box; no further steps are needed.
C. Charge the battery while running the Battery Calibration Utility.
D. Charge the battery fully. Wait 2 hours. Run the MacBook on battery until it goes to sleep. Wait 5 hours. Charge it fully again.
E. Charge the battery halfway. Wait 2 hours. Finish charging the battery. Run the MacBook on battery until it goes to sleep. Charge it fully again.

Question 4

ESD causes damage to circuits by ________.

A. increasing the circuit's clock speed
B. blasting a hole in the circuit
C. cooling the circuit too quickly
D. slowing the circuit down

Question 5

A computer service technician says "I don't use ESD precautions and have never had a problem." What (if anything) is wrong with this statement?

A. ESD damage may not appear immediately.
B. Nothing is wrong with this statement.
C. ESD damage is really not as bad as everyone thinks.
D. ESD happens only to inexperienced technicians.

Solutions: