You are in a backlog refinement meeting with the development team and the product owner. You review a story for an integration involving a third-party system. A payload will be sent from the Appian system through the integration to the third-party system. The story is 21 points on a Fibonacci scale and requires development from your Appian team as well as technical resources from the third-party system. This item is crucial to your project's success. What are the two recommended steps to ensure this story can be developed effectively?

• A. Maintain a communication schedule with the third-party resources.
• B. Acquire testing steps from QA resources.
• C. Identify subject matter experts (SMEs) to perform user acceptance testing (UAT).
• D. Break down the item into smaller stories.

You are taking your package from the source environment and importing it into the target environment.
Review the errors encountered during inspection:
What is the first action you should take to Investigate the issue?

• A. Check whether the object (UUID ending in 25606) is included in this package
• B. Check whether the object (UUD ending in 7t00000i4e7a) is included in this package
• C. Check whether the object (UUID ending in 18028821) is included in this package
• D. Check whether the object (UUID ending in 18028931) is included in this package

You have an active development team (Team A) building enhancements for an application (App X) and are currently using the TEST environment for User Acceptance Testing (UAT).
A separate operations team (Team B) discovers a critical error in the Production instance of App X that they must remediate. However, Team B does not have a hotfix stream for which to accomplish this. The available environments are DEV, TEST, and PROD.
Which risk mitigation effort should both teams employ to ensure Team A's capital project is only minorly interrupted, and Team B's critical fix can be completed and deployed quickly to end users?

• A. Team B must communicate to Team A which component will be addressed in the hotfix to avoid overlap of changes. If overlap exists, the component must be versioned to its PROD state before being remediated and deployed, and then versioned back to its latest development state. If overlap does not exist, the component may be remediated and deployed without any version changes.
• B. Team B must address the changes directly in PROD. As there is no hotfix stream, and DEV and TEST are being utilized for active development, it is best to avoid a conflict of components. Once Team A has completed their enhancements work, Team B can update DEV and TEST accordingly.
• C. Team A must analyze their current codebase in DEV to merge the hotfix changes into their latest enhancements. Team B is then required to wait for the hotfix to follow regular deployment protocols from DEV to the PROD environment.
• D. Team B must address changes in the TEST environment. These changes can then be tested and deployed directly to PROD. Once the deployment is complete, Team B can then communicate their changes to Team A to ensure they are incorporated as part of the next release.

An existing integration is implemented in Appian. Its role is to send data for the main case and its related objects in a complex JSON to a REST API, to insert new information into an existing application. This integration was working well for a while. However, the customer highlighted one specific scenario where the integration failed in Production, and the API responded with a 500 Internal Error code. The project is in Post-Production Maintenance, and the customer needs your assistance. Which three steps should you take to troubleshoot the issue?

• A. Ensure there were no network issues when the integration was sent.
• B. Send a test case to the Production API to ensure the service is still up and running.
• C. Analyze the behavior of subsequent calls to the Production API to ensure there is no global issue, and ask the customer to analyze the API logs to understand the nature of the issue.
• D. Obtain the JSON sent to the API and validate that there is no difference between the expected JSON format and the sent one.
• E. Send the same payload to the test API to ensure the issue is not related to the API environment.