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Avaya 77200X certification exam is a vendor-neutral certification that is recognized worldwide. Avaya IP Office™ Platform Basic Integration and Configuration Exam certification provides individuals with the knowledge and skills they need to design, deploy, and manage Avaya IP Office™ Platform solutions. Additionally, this certification demonstrates to employers that individuals have the necessary skills and knowledge to effectively implement and manage Avaya IP Office™ Platform solutions, making them valuable assets to any organization that uses Avaya IP Office™ Platform solutions.
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Avaya 77200X Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Trunk and Connectivity Configuration | - External connectivity setup
- 1. Network and IP settings
- 2. SIP and PSTN trunk configuration
|
| Topic 2: Telephony Features and Services | - Call handling configuration
- 1. Hunt groups and call routing
- 2. Voicemail configuration basics
|
| Topic 3: User and Extension Management | - User provisioning and administration
- 1. User profiles and permissions
- 2. Extension assignment and management
|
| Topic 4: System Maintenance and Troubleshooting | - Monitoring and diagnostics
- 1. System logs and alarms
- 2. Basic troubleshooting procedures
|
| Topic 5: IP Office System Architecture | - Core components and system overview
- 1. Expansion modules and scalability
- 2. Control unit roles and functions
|
| Topic 6: Initial Installation and Configuration | - System setup procedures
- 1. IP Office Manager configuration basics
- 2. Licensing and system activation
|