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Avaya 37820X certification exam is an excellent way for IT professionals to demonstrate their expertise in designing and implementing midsize solutions using Avaya products. Avaya Midsize Solution Design Exam (37820X Deutsch Version) certification is recognized globally and is highly valued by employers. 37820X-Deutsch exam is designed to test the candidate's knowledge of Avaya's midsize solutions and their ability to design and implement these solutions in real-world scenarios.
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Avaya 37820X exam is a proctored exam that consists of 60 multiple-choice questions. Candidates have 90 minutes to complete the exam and must score at least 70% to pass. 37820X-Deutsch exam can be taken at any Pearson VUE testing center around the world, and candidates must register and pay a fee to take the exam.
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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
| Implementation & Migration Planning | 5% | - Post-deployment validation and support
- Deployment strategies and rollout planning
- Migration approaches and risk mitigation
|
| Unified Communications & Collaboration Design | 15% | - Integration with third-party systems
- Conferencing and collaboration applications
- Voicemail and unified messaging design
- Mobility and remote worker solutions
|
| Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture
- Customer engagement design principles
- Agent, supervisor, and reporting features
|
| Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers
- Determine collaboration and mobility requirements
- Analyze user and site communication needs
|
| Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud
- IP Office platform architecture and features
- Scalability and resiliency options
- Licensing models and options
|
| Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements
- LAN/WAN design and considerations
- Security, survivability, and redundancy
- VoIP and unified communications network design
|
| Solution Sizing and Bill of Materials | 15% | - Licensing requirements and calculation
- System sizing and capacity planning
- Complete bill of materials preparation
- Hardware and software component selection
|