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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 4
B) 1
C) 3
D) 2

2. A customer has requested that a plan be implemented to give their two sites complete resiliency.
Which option will accomplish this?

A) IP Phones with backup call server
B) IP Office Resiliency License
C) VoiceMail Pro with a backup server
D) IP 500v2 with redundant processor

3. Which method can be used to verify if the IP telephone .bin files have been upgraded.

A) Verify that the .bin file is in the Manager folder.
B) Verify the file names from the telephone menu.
C) Verify from Call Status.
D) Verify from the extension from in the Manager application.

4. On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
B) SIP Calls will be routed by the IP office routing table.
C) SIP Calls will be routed by the IP office NAT table.
D) SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".

5. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) IP Office configuration file and VoiceMail Pro call flow
B) Auto attendant WAVE file
C) Line circuit ID
D) IP Office and VoiceMail Pro traces
E) Network packet sniff from the IP Office port

Solutions: