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Avaya APSS Unified Communications Online Test Sample Questions:

1. Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:

A) An Avaya soft client to support remote and mobile workers.
B) The Call Center Elite application
C) Direct integration with Microsoft@ Lync
D) A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging
E) Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway

2. Which two of the following are differentiators of Avaya VDI Communicator? (Choose two.)

A) Media processing is done on virtual machines in the customer's data center.
B) VDI Communicator supports an open approach to the Virtual Desktop Infrastructure (VDI) ecosystem.
C) Survivable mode allows calls to be made and received when the connection to the data center is lost.
D) VDI Communicator eliminates the need for a desk phone in the customer's enterprise.

3. You have a customer who is aware of employees relying more on personal communication devices than the desk phones and DID service the customer has invested in. They are interested in supporting a bring your own device (BYOD) strategy that allows employees to use their devices and protect corporate resources and workflow. What are two statements about the Avaya Messaging Service (AMS) that might be of interest to the customer? (Choose two.)

A) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages, traditional voice mail as well as carrier-based SMS.
B) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages as well as carrier-based SMS.
C) A customer deployment requires that a local Avaya Messaging Service Enterprise Server be installed on the customers premise.
D) With AMS the employees can continue to use devices of their choice but still I communicate via their corporate identify and do not have to share their personal mobile numbers with colleagues or external parties

4. DRAG DROP
With each release of Avaya Aura@ Messaging we are moving toward the goal of a single code base that addresses all of your client's needs. It is important to not only know the features but also the value they deliver your client. Click and drag the client benefit on the right to the corresponding feature on the left.

Solutions: