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Avaya 132-S-911.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Maintenance and Troubleshooting | 30% | - System Monitoring and Administration
- 1. Status checks and alarms
- 2. Backup and restore procedures
- Fault Isolation and Resolution
- 1. Common IP telephony issues
- 2. Call flow tracing and debugging
|
| Topic 2: Features and Services | 15% | - Advanced Telephony Features
- 1. SIP Enabled Services (SES) integration
- 2. Call forwarding, conferencing, and mobility
|
| Topic 3: Implementation and Configuration | 30% | - Call Processing and Routing
- 1. SIP trunk setup and interworking
- 2. Dial plan configuration
- Network Infrastructure
- 1. DHCP, DNS, and TFTP services
- 2. VLAN, QoS, and IP addressing
|
| Topic 4: IP Telephony System Architecture | 25% | - Avaya Communication Manager
- 1. System components and interfaces
- 2. Licensing and activation
- IP Endpoints and Media Gateways
- 1. Media gateway configuration
- 2. 46xx/96xx SIP/H.323 phones
|
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
Question 1
What are two functions of the Spanning Tree Protocol? (Choose two.)
A. produces a tree call path that is particularly useful when used in conjunction with Advocate
B. provides the duplication of devices, services, or devices so that in the event of a failure the redundant duplicated one can take over
C. produces a logical tree topology out of any arrangement of bridges
D. provides a high degree of fault tolerance allowing for a network to automatically be reconfigured during certain network failures
Question 2
A customer is having a poor voice quality in their VoIP deployment. Upon Avaya's recommendation, the customer uses the VoIP Monitoring Manager to measure one-way network delay between endpoints. What are three guidelines for the delay measurements? (Choose three.)
A. ITU spec should be 250 ms or less
B. delay over 180 ms could be acceptable depending on customer expectations, analog trunks used, codec type, etc.
C. delay over 250 ms causes "talk over" problems
D. 80 ms delay or less can yield the best quality
Question 3
A customer used to have one VoIP Monitoring Manager (VMON) for their entire system. They recently setup a remote branch which is far from the main site and the bandwidth between the two sites are limited that, they do not want the remote branch to send RTCP packets to the main site. They have setup another VMON server in that branch, what should they do next?
A. create another IP Network Region for the branch and the RTCP settings of the Network Region to use the new VMON there
B. set up the new VMON to collect RTCP data from the remote branch
C. create another IP interface for the branch to use the new VMON there
D. the remote branch will automatically send the packet to the new system, as it is the nearest to it
Question 4
Inter-Gateway Alternate Routing (IGAR) can be triggered by _____. (Choose three.)
A. forcing calls to alternate routes
B. exhaustion of VoIP resources
C. administered Call Commission Control
D. WAN failure
E. ARS/AAR failure
Question 5
If you encrypt the backup data, what type of file will the file type become?
A. tar.tar
B. tar.cpc
C. tar.gz
D. tar.gpg
Solutions:
Question 1 Answer: C,D | Question 2 Answer: B,C,D | Question 3 Answer: A | Question 4 Answer: A,B,C | Question 5 Answer: D |