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Salesforce AP-220 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Order Management Domain Knowledge17%- System landscape mapping and integration prioritization
- Integration timing and architecture alignment
- Business value-based integration decisions
Topic 2: Data Reference Implementations & Frameworks10%- Cross-cloud customer record resolution
- Order Management frameworks (import frameworks, CRM sync)
Topic 3: Platform Development23%- Testing strategy and performance considerations
- Apex-based integrations (Invoices, Payment Tokens)
- Apex Actions for Flow and LWC
Topic 4: Omnichannel Inventory13%- OCI positioning and configuration
- Headless API integration with Order Management
Topic 5: Data Management17%- Historical data loads and transformation
- Data import/export (Data Loader, CLI, Apex scripts)
- Data model and object relationships (Order, Order Summary, etc.)
- Composite and Composite Graph APIs
Topic 6: Platform Integration13%- Omnichannel Inventory activation and configuration
- Platform events, triggers, and push notifications
- Integration with B2C/B2B Commerce
Topic 7: Advanced Use Cases7%- Fraud detection and business rule customization
- Remorse periods and advanced order flows
- Bulk order processing and remediation scenarios

Salesforce Order Management Developer Accredited Professional Sample Questions:

Question 1

What are the key steps in converting Order objects to Order Summary Objects? (Choose two)

A. Use REST API exclusively for the conversion
B. Map fields from the source object to the target object
C. Transform data using custom Apex scripts
D. Export data to external systems for summary creation


Question 2

When implementing real-time object creation in Order Management, which API is recommended for hierarchical data manipulation?

A. Composite API
B. Bulk API
C. Metadata API
D. REST API


Question 3

What considerations are critical when using the Order Management Import Framework? (Choose two)

A. Handling error logs and retrying failed records
B. Mapping data to the Order Management Data Model
C. Limiting data imports to a single use case
D. Automating imports without validation


Question 4

Which approaches can be used to detect fraud in Salesforce Order Management? (Choose two)

A. Integration with external fraud detection systems using APIs
B. Avoiding third-party tools for fraud analysis
C. Limiting fraud detection to manual approvals
D. Leveraging real-time triggers to flag suspicious activities


Question 5

How can Salesforce Order Management support bulk order processing for a customer with high-volume transactions?

A. By disabling real-time inventory updates during peak loads
B. By implementing Batch Apex for efficient processing
C. By migrating bulk orders to external systems for processing
D. By using manual workflows for error resolution


Solutions:

Question 1
Answer: B,C
Question 2
Answer: A
Question 3
Answer: A,B
Question 4
Answer: A,D
Question 5
Answer: B

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