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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Integration timing and architecture alignment - Business value-based integration decisions |
| Topic 2: Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
| Topic 3: Platform Development | 23% | - Testing strategy and performance considerations - Apex-based integrations (Invoices, Payment Tokens) - Apex Actions for Flow and LWC |
| Topic 4: Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Topic 5: Data Management | 17% | - Historical data loads and transformation - Data import/export (Data Loader, CLI, Apex scripts) - Data model and object relationships (Order, Order Summary, etc.) - Composite and Composite Graph APIs |
| Topic 6: Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications - Integration with B2C/B2B Commerce |
| Topic 7: Advanced Use Cases | 7% | - Fraud detection and business rule customization - Remorse periods and advanced order flows - Bulk order processing and remediation scenarios |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Question 1
What are the key steps in converting Order objects to Order Summary Objects? (Choose two)
A. Use REST API exclusively for the conversion
B. Map fields from the source object to the target object
C. Transform data using custom Apex scripts
D. Export data to external systems for summary creation
Question 2
When implementing real-time object creation in Order Management, which API is recommended for hierarchical data manipulation?
A. Composite API
B. Bulk API
C. Metadata API
D. REST API
Question 3
What considerations are critical when using the Order Management Import Framework? (Choose two)
A. Handling error logs and retrying failed records
B. Mapping data to the Order Management Data Model
C. Limiting data imports to a single use case
D. Automating imports without validation
Question 4
Which approaches can be used to detect fraud in Salesforce Order Management? (Choose two)
A. Integration with external fraud detection systems using APIs
B. Avoiding third-party tools for fraud analysis
C. Limiting fraud detection to manual approvals
D. Leveraging real-time triggers to flag suspicious activities
Question 5
How can Salesforce Order Management support bulk order processing for a customer with high-volume transactions?
A. By disabling real-time inventory updates during peak loads
B. By implementing Batch Apex for efficient processing
C. By migrating bulk orders to external systems for processing
D. By using manual workflows for error resolution
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A | Question 3 Answer: A,B | Question 4 Answer: A,D | Question 5 Answer: B |
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